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To our valued Volkswagen customers,

We want to thank you for your continued trust and loyalty over the years.

We’d like to inform you that Automobile Central Enterprise, Inc. (ACEI) and Volkswagen AG have agreed to conclude the distribution of Volkswagen vehicles in the Philippines. Consequently, all operations at Volkswagen BGC will cease beginning 1 October 2025.

Even as this transition is taking place, your experience remains our highest priority. Rest assured, Volkswagen vehicles will continue to receive expert care and support at the facilities listed below:

  • Alabang Service Center, located at Investment Drive, Madrigal Business Park, Muntinlupa 1770
  • Pampanga Service Center, located at MacArthur Highway, Dolores, San Fernando, Pampanga 2000
  • Cebu Service Center, located at A. Soriano Ave, Cebu City, 6000

For your convenience, you may book a service appointment at Alabang or Cebu hereOpens an external link or send an email to volkswagen.service@acmobility.ph. A special pickup and delivery service may also be availed of by contacting us through the aforementioned email address or via +63 966 379 7673 / +63 917 501 7677.

If you wish to schedule an appointment at the Pampanga facility, please contact us at +63 918 854 2379 or send us a message through hbsicat@lausgroup.com.ph.

If you have questions or seek clarifications, please send us an email through customerrelations@acmobility.ph or contact us at +63 966 379 7673 / +63 917 501 7677.

Thank you once again for being part of the Volkswagen journey in the Philippines. We are truly grateful for your support—we’re here for you every step of the way.

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Imprint

Registered Office:
938 28th Street City Center,
Bonifacio Global City
Taguig City, Philippines 1634

Business Hours: 
8:00am - 5:00pm (Monday to Friday)

Phone: 
+632 8 459 45 55

Email:
customercare@volkswagen.com.ph