It is during crucial times like these that a vehicular breakdown or accident would be the last thing you want to encounter. If you do, however, Volkswagen Philippines is here to make sure you get moving again – to reach the people who depend on you, or to the people whom you depend on.
The 24/7 Emergency Roadside Assistance (ERA) has been an integral aftersales program of Volkswagen Philippines, and is available for every customer once he or she purchases a vehicle. The 24/7 ERA provides Volkswagen owners and drivers an added layer of security, safety, and peace of mind, through the following services that could literally be life-savers for owners and fleet operators:
Volkswagen Philippines’ ERA also offers other crucial services in emergency situations, to get your processing on the move even if you yourself aren’t in your intended destination yet:
Volkswagen vehicles purchased from December 1, 2015 onwards are automatically enrolled to the 24-hour ERA during the entire period of enhanced community quarantine, plus an extended 30 days after the national government officially lifts stay-at-home orders. The one-year ERA validity for sold brand-new vehicles has been waived during these challenging times—another way of ensuring that Volkswagen Philippines has all its valued customers covered.
In consideration of the current circumstances during the enhanced community quarantine, the 24/7 ERA service and response time may vary, depending on the coordination among the vehicle owner or driver, the local government unit (LGU), and the ERA service provider available nearby or within the area.
So the next time you get behind the wheel of your Volkswagen vehicle, be assured that Volkswagen Philippines—via its 24/7 ERA—will keep you moving, no matter what.